|
| 6/8/2010 - | Red Cross Puts Call Center in Omaha Nebraska |
| 3/8/2010 - | Allconnect launches new Danville, Virginia, Call Center |
| 3/8/2010 - | U.S. Bank Announces 1,100 New Jobs for KC Region |
| 1/24/2010 - | The Connection Picks New York Location |
| 1/14/2010 - | TCIM Expanding in Tulsa |
| 12/3/2009 - | Nebraska Picks 4 Communities for State Call Centers |
| 10/28/2009 - | Financial Services Firm Chooses Hickory,NC |
| 8/15/2009 - | New Call Center for Waco,Texas |
| 5/12/2009 - | New Collections Call Center in Columbus,GA |
| 4/3/2009 - | Oregon Company Chooses Omaha |
| 2/13/2009 - | USAA Adds 400 Jobs in Tampa |
| 2/12/2009 - | Integrity Financial Partners Opens New Customer Service Center in Overland Park,Kansas |
| 2/5/2009 - | NEW Exapnds to Altoona,PA |
| 12/31/2008 - | Covation Announces Call Center in Hickory,NC |
| 12/1/2008 - | Sky America Lands in Ritherford County,NC |
| 11/18/2008 - | NotifyMD Selects Winthrop ,Maine |
| 8/28/2008 - | Sky America Opens in NC |
| 6/23/2008 - | Northwest Airlines opens Sioux City Reservations Center |
| 6/20/2008 - | HP to Locate Service and Support Center in Conway,Arkansas |
| 5/12/2008 - | AAA Bringing 1200 Jobs To Oklahoma City |
| 4/29/2008 - | Hyatt Opens Sgared Service Center in Moore Oklahoma |
| 3/13/2008 - | Anexa Announce New Center in Mexico |
| 12/28/2007 - | C3i,Inc Moves Call Center To Luzerne County,PA |
| 12/22/2007 - | Sprint Opens Call Center In New Salem, Wisconsin |
| 12/12/2007 - | Coventry To Add 200 Jobs In South Dakota |
| 9/23/2007 - | Afni To Open in Tuscon, Arizona |
| 9/18/2007 - | Department of Veterans Affairs Opens Center in Muskogee Oklahoma |
| 7/19/2007 - | Telerx Marketing To Build New Center In Kings Mountain,North Carolina |
| 7/11/2007 - | Bell South Adds Center in Louisville,Kentucky |
| 7/1/2007 - | Staples To Add Center In Baton Rogue,LA |
| 7/1/2007 - | AT&T Adds Jobs In Reno and In Las Vegas |
| 6/21/2007 - | Penncro Opens Center in the Dominican Republic |
| 6/15/2007 - | Accent Marketing Opens Office in Monroe,Louisiana |
| 6/1/2007 - | Capgemini To Open 600 Seat Center In Junction City Kansas |
| 4/19/2007 - | West acquires Omnium Worldwide |
| 4/17/2007 - | Comcast Opens New Center in Newark Delaware |
| 3/24/2007 - | CACi Expands in Saint Louis |
| 2/28/2007 - | Enhanced Recovery Opens Call Center in Orange Park,Folorida |
| 2/23/2007 - | Collections Call Center Opens in Montgomery Alabama |
| 2/20/2007 - | Alpine Access To Add 200 Jobs In Indiana |
| 2/19/2007 - | Essar Global BPO Acquires Global Vantedge |
| 2/15/2007 - | Salesforce Opens New Center in Geelong,Australia |
| 2/14/2007 - | NARS Opens Center and HQ In St. Louis |
| 12/11/2006 - | Comcast To Expand In Indiana |
| 12/11/2006 - | Stream Opens in Seargant Bluff,Iowa |
| 12/11/2006 - | Gannett Considering Louisville,Kentucky |
| 12/9/2006 - | Ralph Lauren To Locate In High Point,North Carolina |
| 12/7/2006 - | Bulgarian Telco BTC Plans To Open Call Center In Sofia,Bulgaria In 2007 |
| 12/2/2006 - | AOL Closes In Oklahoma City |
| 12/2/2006 - | Convergys Plans Center In Longview Texas |
| 12/1/2006 - | Connect North America To Open In Presque Isle Maine |
| 12/1/2006 - | Verizon To Open 800 Person Call Center In Lincoln,Nebraska |
| 11/28/2006 - | National Asset Recovery Services Opens Contact Center in Cape Girardeau, Missouri |
| 11/25/2006 - | United Collection Bureau Opens Call Center In Tuscon,Arizona |
| 11/23/2006 - | MRS Opens New Call Center In Parsippany,New Jersey |
| 11/22/2006 - | Portfolio Recovery Associates Adds Center in Jackson ,Tennessee |
| 11/21/2006 - | Comcast To Expand In Indianapolis,Indiana |
| 11/20/2006 - | Outsource Partners International Opens Facility in Sofia,Bulgaria |
| 11/16/2006 - | HealthHelp LLC Moves to Katy Texas |
| 11/10/2006 - | Edge Teleservices Adds Jobs in South Dakota |
| 10/29/2006 - | Comcast Expands in Nashville,Tn |
| 10/12/2006 - | 1 & 1 Internet Inc. Opens Data Center in Lenexa,Kansas |
| 9/25/2006 - | DirecTV to Hire 600 In Missoula,Montana |
| 9/21/2006 - | Other Location Announcements |
| 9/21/2006 - | Verizon Wireless To Establish Center In Huntsville |
| 8/31/2006 - | CapTel Announces Call Center in Milwaukee,Wisconsin |
| 8/15/2006 - | Netriplex Adds Data Center in Asheville,North Carolina |
| 8/9/2006 - | GSI Chooses Eau Claire Wisconsin |
| 8/9/2006 - | UnitedHealth To Open Call Center in Green Bay Wisconsin |
| 7/24/2006 - | Sitel Opens Second Contact Center In the Philippines |
| 7/13/2006 - | Gateway Inc. Expands to North Sioux City,South Dakota |
| 7/7/2006 - | Healthways Inc Opens Center in Cary North Carolina |
| 6/23/2006 - | Maritz Adds 200 Jobs In Fenton Missouri |
| 6/20/2006 - | ACCENT Opens Caenter in Little Rock,AK |
| 6/9/2006 - | N.E.W. Customer Service Companies Expands To Watertown South Dakota |
| 5/10/2006 - | Northrop Grumman Announces Technical Call Center In Lebanon Virginia |
| 5/9/2006 - | Dell Adds 1000 Employees In Ontario |
| 5/8/2006 - | N.E.W. Customer Service Companies Inc Expands To Rapid City,South Dakota |
| 5/5/2006 - | SHPS Adds 400 Call Jobs In Louisville,Kentucky |
| 4/26/2006 - | Sky Angel Selects Cleveland, Tennessee for Call Center |
| 4/20/2006 - | Life Line Screning Will Open Call Center In Ohio |
| 4/19/2006 - | Teleperformance USA Adds Call Center In Akron Ohio |
| 4/15/2006 - | Beijing China Municipal Intellectual Property Bureas Establishes Call Center |
| 4/11/2006 - | Ellsworth Air Force Base Lands Financial Call Center |
| 3/26/2006 - | Fujitsu Consulting To Open 400 Person Call Center In Costa Rica |
| 3/26/2006 - | People Support Opens Center In Costa Rica |
| 3/14/2006 - | United Broadcasting Opens Center in Grays Harbor County Washington |
| 2/13/2006 - | Sallie Mae Announces 700 Jobs In Indiana |
| 2/1/2006 - | Farmers Insurance Adds 480 Jobs in Olathe Kansas |
| 1/20/2006 - | InfoNxx Opens in Wichita Kansas |
| 1/9/2006 - | A1 Express opens Call Center In Atlanta |
| 1/6/2006 - | TMG Health Expands In Scranton Pennsylvania |
| 1/6/2006 - | Travelocity Moves to New Site |
| 12/19/2005 - | BT Conferencing Chooses Chesapeake Virginia |
| 12/13/2005 - | India Opens Call Center For the Blind |
| 12/8/2005 - | West Corporation Adds 90 Jobs In Pensacola Florida |
| 11/28/2005 - | ANZ To Add 650 Software Jobs In India |
| 11/21/2005 - | Australian Government To Open Call Center In London |
| 11/18/2005 - | HSBC Opens Pilot Call Center in Malta |
| 11/16/2005 - | Interoute Will Open Center In Czech Republic |
| 11/15/2005 - | British ISP Moves Calls Center From India To South Africa |
| 11/1/2005 - | United States Postal Service Expands Encoding Center In Utah |
| 10/26/2005 - | Amazon.Com Adds 100 In Fargo North Dakota |
| 10/20/2005 - | Cardinal Health Inc. Opens In Sherwood Arkansas |
| 10/17/2005 - | StarTek Opens in Petersburg Virginia |
| 10/14/2005 - | CAPTEL Selects Thermopolis Wyoming For Call Center |
| 10/13/2005 - | Police Fundraising Center Opens in Lauderdale County Alabama |
| 10/12/2005 - | Geisinger Health System Opens In Pennsylvania |
| 10/11/2005 - | Green Mountain Energy Opens In Austin Texas |
| 10/11/2005 - | Wichita AccuTel office joins Semperian |
| 10/11/2005 - | Infonxx Looking for 900 Employees in Wichita |
| 10/11/2005 - | Dell Opens Call Center in Oklahoma City |
| 10/11/2005 - | Influent picks up Illinois call center |
| 10/11/2005 - | Call Center Gets Boost in Business from Hurricane Rita |
| 10/11/2005 - | Corporate Express Consolidates in Denver |
| 10/10/2005 - | A Candid Conversation With Jim Beatty On Site Selection and more |
| 10/6/2005 - | Perscription Solutions Expands in Overland Park Kansas |
| 10/5/2005 - | Capital One cuts another 290 jobs |
| 10/5/2005 - | American Express Opens Center in High Point North Carolina |
| 10/5/2005 - | Guardian Financial Chooses Olathe Kansas |
| 10/4/2005 - | Amazon.com To Open Customer Service Center In Kennewick Washington |
| 10/4/2005 - | Barclays To Open Center In Colorado Springs |
| 9/28/2005 - | Call Evolution Announces 200 New Jobs For Scott County, VA |
| 9/16/2005 - | Navy Federal Adds 650 In Pensacola |
| 8/31/2005 - | T Mobile USA Builds In Chattanooga Tennessee |
| 8/11/2005 - | Encover Chooses Salt Lake Valley,Utah |
| 8/10/2005 - | NovaStar Mortgage Opens In West Valley City,Utah |
| 8/2/2005 - | Transcend Serevices Adds 200 Jobs In Abilene Texas |
| 7/22/2005 - | Cavalier Telephone Adds 150 Jobs in Virginia |
| 6/28/2005 - | Liberty Mutual Adds Center In Phoenix |
| 6/28/2005 - | HSBC To Grow In South Carolina |
| 6/20/2005 - | Caremark Rx Opens New Center In Nashville |
| 5/5/2005 - | Pearson Government Solutions To Open Call Center In Richmond Virginia |
| 5/2/2005 - | Dell Add 2000 Workers In India |
| 5/2/2005 - | CITI Cards Opens in Greensboro North Carolina |
| 5/2/2005 - | Progressive Financial Opens in Aberdeen South Dakota |
| 4/22/2005 - | Maytag Opens In Yakima |
| 4/11/2005 - | Go Daddy Opens Arizona Center |
| 3/29/2005 - | US Support Company Opens In Shreveport, Louisiana |
| 3/14/2005 - | Loews Company Locates Data Center In Winston Salem |
| 3/11/2005 - | Wachovia Opens Center In Oregon |
| 3/4/2005 - | Qwest to Open Center In Sioux Falls,South Dakota |
| 3/4/2005 - | Qwest To Open Center In Sioux City,Iowa |
| 2/24/2005 - | Lands End Closes Center In Cross Plains,Wisconsin |
| 2/23/2005 - | Indian Firm Adding 2500 Jobs and is Close To US Acquisition |
| 2/14/2005 - | Fonexia Contact Centres To Open In Fiji |
| 2/9/2005 - | Amazon.com Adds 200 Jobs In Huntington,West Virginia |
| 2/8/2005 - | HP To Hire 200 In Boise Idaho |
| 2/8/2005 - | Cavalier telephone Adds Customer Service Facility in Richmond Virginia |
| 2/7/2005 - | ACS TO Open Center In Pikeville Kentucky |
| 1/28/2005 - | American Customer Care Opens In Dubuque Iowa |
| 1/24/2005 - | Lock/Line Will Open in Evans Colorado with 500 People |
| 1/15/2005 - | Dell Announces Customer Service Facility In Oklahoma |
| 1/14/2005 - | Bank of Montreal Picks Barrie,Ontario For Data Processing Center |
| 1/2/2005 - | CitiFinancial Operations Center Chooses Fort Mill South Carolina |
| 12/20/2004 - | West To Add 300 Workers In Hampton Virginia |
| 12/17/2004 - | TeleSpectrum Opens Second Location in North Bay, Ontario |
| 12/17/2004 - | Teleperformance USA Opens in Cambridge ,Ontario |
| 12/16/2004 - | JohnsonDiversey Inc Consolidates In Oakville,Ontario |
| 12/16/2004 - | UniCache North America Inc Chooses Las Vegas |
| 12/15/2004 - | Arvato Services Selects Kitchener Ontario |
| 12/14/2004 - | Sutherland Group Opens Second Contact Center in Sault Ste. Marie,Ontario |
| 12/13/2004 - | ICT Group Wins $29 Million Order For Call Center |
| 12/11/2004 - | Cingular Wireless Expanding in Fayetteville,North Carolina |
| 12/7/2004 - | T Mobile USA Selects Oakland Maine For New Center |
| 12/6/2004 - | Holland America Buys Call Center In North Dakota |
| 12/1/2004 - | State Farm Insurance Opens Operations Center In Allen Texas |
| 12/1/2004 - | Credit Suisse First Boston Announces New Facility in RTP,North Carolina |
| 11/30/2004 - | Feed The Children Opens First National Call Center In Indiana |
| 11/2/2004 - | State Farm Announces 400 Jobs In Murfreesboro TN |
| 10/27/2004 - | Verizon Live Source Opens Office In Scranton |
| 10/26/2004 - | Pep Express To Open In Berwick |
| 10/25/2004 - | CaremarkRx To Add in Lees Summit,Missouri |
| 10/23/2004 - | West To Add 500 Workers In Omaha |
| 9/17/2004 - | GMAC To Close Center In Texas |
| 8/20/2004 - | Walgreens to Open Contact Center In Muscle Shoals |
| 7/26/2004 - | Capital One To Close Tampa Center |
| 6/8/2004 - | Sprint To Close Center in Chicago Area |
| 5/18/2004 - | Washington Mutual To Add 700 Workers in Jacksonville |
| 5/18/2004 - | MCI To Cut 7500 Jobs |
| 5/18/2004 - | OnLine University To Open Call Center in Beaverton |
| 5/16/2004 - | Working Rx Moves Operations Center |
| 5/10/2004 - | Epixtar Plans 400 seats In Philippines |
| 5/5/2004 - | Virginia Credit and Finance Opens Center in Richmond |
| 4/23/2004 - | Citigroup Builds 3 Call Centers |
| 4/1/2004 - | StarTek Brings Jobs To Virginia |
| 3/30/2004 - | Sprint To Close Two North Carolina Centers |
| 3/30/2004 - | MCI To Close Three Call Centers |
| 3/18/2004 - | Auto Club Announces 370 New Jobs |
| 3/16/2004 - | Tuscon Lands Citi Card Center |
| 3/2/2004 - | Energy Company To Add 600 Call Center Workers in Dallas, Texas |
| 3/2/2004 - | Louisville,Kentucky Gains 1600 Call Center Jobs |
| 3/1/2004 - | United Airlines Will Open Center In Nova Scotia With EDS |
| 3/1/2004 - | Travelocity Outsources 300 Jobs To India |
| 2/5/2004 - | IBM To Take Over Sprint Customer Service. Dallas Center To Close |
| 2/4/2004 - | TeleTech To Pull Out OF Topeka Kansas |
| 2/3/2004 - | Verizon To Open In Lakeland Florida |
| 1/23/2004 - | Sears Cuts 240 Call Center Jobs in Louisville Kentucky |
| 1/21/2004 - | ClientLogic Closing Yakima Wahington Call Center |
| 1/16/2004 - | Intersections Opens Rio Rancho New Mexico Call Center |
| 1/16/2004 - | Liberty Mutual Group opens Data Center In Kansas City,Mo |
| 1/7/2004 - | Covergys Corporation To Open in Brandon Manitoba |
| 1/7/2004 - | EarthLink To Cut 1300 more Jobs |
| 1/5/2004 - | Qwest Chooses Salt Lake City Utah |
| 12/18/2003 - | Synergy Solutions Announces Expansion In Milbank,South Dakota |
| 12/16/2003 - | SBC To Close A Third Of Its Call Centers |
| 12/16/2003 - | DST Systems Locates Data Recovery System In Bridgeton,Missouri |
| 12/4/2003 - | Sykes Announces Center In El Salvador |
| 12/2/2003 - | Interections Inc. Announces Customer Care Center In Rio Rancho,New Mexico |
| 12/2/2003 - | Cigna Expands In Visalia California |
| 11/20/2003 - | Convergys To Close Toledo Operations |
| 11/19/2003 - | Northwest Airlines Expand Minnesota center |
| 11/18/2003 - | Geico Grows Its Fredericksburg ,Virginia Center |
| 11/18/2003 - | Sykes To Close Oregon Center |
| 11/9/2003 - | Southwest Airlines To Close Three Call Centers |
| 11/4/2003 - | Three Call Centers Expand In Kentucky |
| 10/28/2003 - | APAC Closes Offices In Iowa |
| 10/28/2003 - | Ticketmaster Closes in Virginia Beach |
| 10/24/2003 - | T-Mobile Adds Call Center In Hoover Alabama |
| 10/24/2003 - | Wells Fargo Home Mortgage Doubles Its Call Center |
| 10/14/2003 - | Quality Oncology Opens Cancer Care Call Center In Houston |
| 10/14/2003 - | Influent Opens Phillippines Call Center |
| 10/14/2003 - | Livebridge Closes in Edmonton Alberta |
| 10/14/2003 - | Telemarketer Shuts Down Without Notice in West Virginia |
| 10/13/2003 - | Convergys Opens Two Phillippine Call Centers |
| 10/7/2003 - | ACS Opens Pharmacy Call Center In Henderson NC |
| 10/4/2003 - | Greyhound Closes Omaha Call Center |
| 10/1/2003 - | HCA To Expand In Richmond |
| 9/30/2003 - | Budget Rent A Car To Close California and Toronto Centers |
| 9/30/2003 - | Northwest Airlines To Close Detroit Facility |
| 9/23/2003 - | EchoStar Opens Center In Harlingen Texas |
| 9/19/2003 - | Addax Telecom Expands in Eureka,South Dakota |
| 9/16/2003 - | Imaging Technologies Form Call Center Unit in San Diego |
| 9/16/2003 - | Capital One Closes Virginia Facility |
| 9/16/2003 - | ADT Closes Florida Facility |
| 9/9/2003 - | Texas Workforce Commission To Close Houston Call Center |
| 9/5/2003 - | ITC DeltaCom Opens in Lake Martin Alabama |
| 9/2/2003 - | CallTech Opens Columbus Ohio Facility |
| 9/2/2003 - | Cingular Wireless To Add 400 Jobs In Jacksonville Florida |
| 8/29/2003 - | T-Mobile Opens in Redmond Oregon |
| 8/15/2003 - | Henry M. Greene & Associates To Open In Iowa |
| 8/14/2003 - | USA 800 To Add 130 Jobs In St.Joseph ,Missouri |
| 8/12/2003 - | Sykes Announces Layoffs In Bismark, North Dakota |
| 8/12/2003 - | Assurant Opens New Facility in Lawton Oklahoma |
| 8/6/2003 - | Indian Firms Buys Phillippine Call Center |
| 8/5/2003 - | Bank of America To Grow in Amherst NY |
| 8/5/2003 - | Talk America to Open Center in Pasco Florida |
| 8/5/2003 - | Chelah Financial Opens Mesa AZ Center |
| 8/1/2003 - | RMH Expands in High Point NC |
| 8/1/2003 - | Bank Of America Expands In High Point NC |
| 7/29/2003 - | Spiegel To Close South Dakota Center |
| 7/25/2003 - | Technologent Opens in Ainsworth NE |
| 7/24/2003 - | Cabelas Expands in North Platte Nebraska |
| 7/23/2003 - | Infonxx To Expand Tuscon Center |
| 7/22/2003 - | Outsourcing Solutions to Close Sacramento Office |
| 7/15/2003 - | Walgreen To Open Illinois Center |
| 7/15/2003 - | RCN To Close Massachusetts Center |
| 7/10/2003 - | Governor Johanns Announces Center In Nebraska |
| 7/8/2003 - | Caremark Expands Kansas City Call Center |
| 6/24/2003 - | Metris To Shut Down Jacksonville,Florida Facility |
| 6/24/2003 - | UnitedHealthcare Closes Kettering,Ohio Facilty |
| 6/18/2003 - | Capital Card Services Constructs New Facility in Brookings SD |
| 6/17/2003 - | Comcast To Open Irving Texas Center |
| 6/17/2003 - | CGS To Open Atlanta Technical Support Center |
| 6/17/2003 - | Capital One To Consolidate Center In Frederickburg VA |
| 6/17/2003 - | Wireless Retail Opens Scottsdale Center |
| 6/1/2003 - | T- Mobile USA to Close Jacksonville Center |
| 5/27/2003 - | Convergys To Open Two Phillipines Centers |
| 5/27/2003 - | Workers Rally To Save AT&T Call Center in West Virginia |
| 5/26/2003 - | West Teleservices To Close Florida Center |
| 5/25/2003 - | Sitel Opens Inbound Center in Maine |
| 5/20/2003 - | Call Okie Selects Pryor Creek Oklahoma |
| 5/15/2003 - | ICT Group Announces Phillipines Location |
| 5/15/2003 - | Sphaero Alliance Announces Launch For Caribbean Call Centers |
| 5/14/2003 - | TechTeam Eyes Purchase of Support Center |
| 5/13/2003 - | T Mobile USA To Open Texas Center |
| 5/13/2003 - | Dell Opens 500 Seat Call Center in Panama |
| 5/12/2003 - | Dell Opens CallCenter in Hyderabad India |
| 5/12/2003 - | Dial America Closes New York Center |
| 5/7/2003 - | Concord Communications Opens Support Center in Sydney,Australia |
| 5/6/2003 - | Alltel To Close Lincoln Nebraska Center |
| 5/1/2003 - | Citi Cards Announces Plans for a $90 million Credit Card Operation in Jackonville Fl |
| 4/29/2003 - | Research Firm Expands in Montana |
| 4/17/2003 - | MasterCard International Moves From New York to Kansas City |
| 4/15/2003 - | Cendant To Grow in Virginia Beach Virginia |
| 4/15/2003 - | Brylane To Close Indianapolis Center |
| 4/9/2003 - | Verizon Wireless Opening in Murfreesboro Tennessee |
| 3/26/2003 - | State Farm Relocates To Bakersfield California |
| 3/18/2003 - | J Crew To Close In Avery Creek NC |
| 2/28/2003 - | ITC DeltaCom Announces Call Center Facility |
| 2/26/2003 - | Brookstone Announces $16.5 Million Expansion |
| 2/18/2003 - | Trilegiant to close Virginia Center |
| 2/12/2003 - | American Airlines to Close Two Centers |
| 2/12/2003 - | AT&T Closes Center In Athens Georgia |
| 1/29/2003 - | EarthLink to Close 3 Centers Cut 1300 Employees |
| 1/24/2003 - | Navy Federal Credit Unoin Picks Pensacola Bay Area |
| 1/10/2003 - | Portfolio Recovery Associates Inc. To Open In Hampton, Virginia |
| 1/9/2003 - | Sears Closes Atlanta Collection Center |
| 1/7/2003 - | Omaha Company to Open In British Columbia |
| 12/31/2002 - | Pharmacy Benefits Firm To Hire 200 In Tempe Arizona |
| 12/31/2002 - | Workers Comp Center Planned in Fresno |
| 12/12/2002 - | Comcast To Open Call Center In Richmond Area |
| 12/5/2002 - | Lufthansa Airlines To Open New Call Centre in Peterborough, Ontario |
| 11/11/2002 - | Sutherland Group Invests in Syracuse,NY |
| 11/11/2002 - | Rapid Response To Expand In Syarcuse,NY |
| 11/9/2002 - | Merck-Medco Establishing Customer Care Center in Tampa |
| 11/9/2002 - | United Health Care To Open Service Center in Oldsmar,Florida |
| 11/9/2002 - | Neilsen Media Research Building a New Campus in Florida |
| 11/4/2002 - | eTelecare To Open Second Philippine Call Center |
| 11/4/2002 - | AT&T to Locate in Russell County,Virginia |
| 11/3/2002 - | SunTrust Bank Builds New Customer Service Facility In Cookesville Tn |
| 11/2/2002 - | The Connection to Open in Jamestown NY |
| 11/1/2002 - | Employers Unity Expands Claim Center In North Platte |
| 11/1/2002 - | HSBC To Recruit 2,000 Staff In India |
| 10/24/2002 - | Scottsbluff ,Neb. May Seek Restitution from Sykes Enterprises |
| 10/22/2002 - | Credit Union Co-op Opens New Center In Phoenix |
| 10/15/2002 - | Computer Associates To Open Center In Tampa |
| 10/15/2002 - | Sykes May Close Minnesota Call Center |
| 10/10/2002 - | AFLAC Opens Customer Service Center In Omaha |
| 10/9/2002 - | Qwest To Open New Service Center in Des Moines Iowa |
| 10/8/2002 - | Arctic Cat Creates Call Center in Theif River Falls Minnesota |
| 10/8/2002 - | SEI Opens Second Call Center in North Dakota |
| 10/8/2002 - | AOL Platform Prompts New Call Center |
| 10/2/2002 - | Supra Telecom To Lay Off 150 Call Center Workers |
| 10/1/2002 - | Blue Cross to Open South Carolina Center |
| 9/18/2002 - | Liberty Mutual Group To Build New Data Center |
| 9/18/2002 - | Comcast Corp. to Open $15million Call Center |
| 9/18/2002 - | United Stationers Supply Co Expands Greenville Operation |
| 9/18/2002 - | Household International to Create 500 New Jobs |
| 9/12/2002 - | Omnium To Close Ainsworth Call Center |
| 8/29/2002 - | Hertz Relocates Financial Center to Northwest Oklahoma City |
| 8/20/2002 - | Charles Schwab Corp Closes Center |
| 8/20/2002 - | Austin Hit by Call Center Closures |
| 8/13/2002 - | Stream International Will Open in Watertown NY |
| 8/13/2002 - | Access Direct to Open in Cedar Rapids Iowa |
| 8/12/2002 - | Blue Shield of California Goes to Redding |
| 7/17/2002 - | Hilton Opens in Streator. Illinois |
| 7/9/2002 - | AOL Adds To Columbus, Ohio Operations |
| 7/2/2002 - | CallTech Communications |
| 7/2/2002 - | VoiceStream Cuts Jobs in Atlanta |
| 7/2/2002 - | WorldCom Layoffs in Atlanta |
| 6/29/2002 - | MCI fires 30 in Sergeant Bluff |
| 6/28/2002 - | Work to Begin on Call Center |
| 4/29/2002 - | SuperShuttle to open Call Center in Tampa Bay Area |
| 4/28/2002 - | Astrolink International LLC Opens Data Center In Virginia |
| 4/27/2002 - | Siebel Systems To Expand Data Center |
| 4/3/2002 - | Liberty Mutual Group Chooses Kansas City |
| 4/1/2002 - | Verizon New Jersey To Get New Call Center |
| 3/31/2002 - | Suntory Water Group to Open Call Center |
| 3/14/2002 - | APAC Customer Services Closes Outbound Center |
| 3/12/2002 - | Phillippines Prepare for Increased US Interest |
| 3/4/2002 - | Verizon Wireless Opens Call Center |
| 3/4/2002 - | Transbotics Opens Call Center |
| 2/26/2002 - | American Express signs $4B Deal with IBM |
| 2/21/2002 - | U.S. Cellular to Relocate Financial Operations to Tulsa |
| 2/20/2002 - | GrowthExperts Close Center |
| 2/20/2002 - | ICT Group Opens 2 Canadian Centers |
| 2/19/2002 - | eFunds Opens Second Center in India |
| 2/19/2002 - | Fingerhut Prepares for Shutdown |
| 2/15/2002 - | Narad Opens New Tech Help Center |
| 2/15/2002 - | Sykes To Close Two US Centers |
| 2/14/2002 - | RMH Opens Corporate Headquarters |
| 2/1/2002 - | Verizon Wireless Opens California Center |
| 1/19/2002 - | Nextel Cuts In New Jersey and Colorado |
| 1/18/2002 - | First Consumer National Bank - Utah |
