I am Jim Beatty, President of NCS International, a leading site selection and economic development consulting firm specializing in the call center and customer service industries. I have been involved in the Call Center marketplace since 1970.

I headed the group that was responsible for developing Omaha, Nebraska as the US Call Center Capital in the 1970’s.

Since then, I have worked with over 1000 economic development groups worldwide and have trained almost 20,000 economic development and community development officials.

I have authored several articles and books on the subject of call center site selection and business attraction in fact my book, titled "The Manual" is considered the industry’s most comprehensive, authoritative and reliable source for economic developers involved in developing a call center business attraction strategy for their local, state or country based organization. It was published in conjunction with the International Economic Development Council (IEDC) and available through their online bookstore. Click here to order.

My work has been recognized by the US Congress, The Aspen Institute and has been featured in the Wall Street Journal. I want to put my knowledge and experience to work for your organization in a manner that is simple, affordable and easy to implement.

The Customer Service/Call Center industry is a $60 Billion marketplace, Your community needs to be a player in this worldwide industry. NCS International developed its website CallCenterSites.net in order to provide worldwide location information on call centers and similar industries. NCS understands your needs and can find innovative ways to assist you in attracting call centers, customer service organizations and other information-intensive industries to your area. If you are serious about adding new jobs, attracting inward investment, increasing your tax base and strengthening the economic health of your community or your country, then let’s get started.

NCS International has worked with communities, organizations and governments as small as 1000 population to International countries with millions in population. Let NCS International go to work for you today!

Online Economic Development Directory

List your organization in this online economic directory and gain access to corporations and site selectors. The directory is seen by thousands of decision-makers involved in selecting locations for customer service, telecommunications and information-intensive industries. Inclusion in the directory provides your community with access to companies that have possible expansion and/or relocation opportunities. Click here to include your organization in the economic development directory.

Post Your Available Call Center Buildings

Do you have buildings and sites in your area that would make ideal call center, customer service or data center sites? Post these on this website which receives over 1.2 million hits and 100,000 visitors annually. You just pay a one time fee to post one or several buildings. The buildings remain on the site until it is leased or sold. If you are a regional organization then post all the buildings in your area. Click here to sign up

NCS Total Package

Include your local, regional, state or country organization in the OnLine Directory with your email and website links enabled for thousands of corporations and site selectors to see and use and contact you. Post an unlimited number of Buildings annually. All Buildings stay on until leased or sold. Click here to sign up.

Call Center Business Attraction Analysis

Discover the business attraction opportunities for customer service organizations, back office operations, data centers etc that exist in your community through an in-depth analysis. This analysis will include a profile of the local economy, labor force isssues, telecommunications capabilities and your economic development incentives. NCS International will visit your community, meet key leaders and prepare a specific plan designed to attract information-intensive businesses. NCS has successfully attracted over 20,000 jobs! We know how to get results!

NCS International will assess your community's competitiveness to attract customer serice, back office and similar organizations and industries by reviewing:

• Labor Force Review
• Education
• Telecommunications Review
• Network Carrier Review
• Economic Development Incentives
• Site and Building Availability
• Training Resources
• Existing Industry Technology Overview
• Business Recruitment Opportunities
• Quality of Life Issues

Marketing Representation

What does it cost to market your area?Are you serious about marketing your area? If so, here are some hard cold facts you have to consider. It will take at least $30,000 to hire a marketing person, add in 15% for benefits and now it is up to $34,500. Office expenses will approach $5,500 Add another $10,000 for travel and related expenses and don’t forget to add another $7500 for each trade show you plan to exhibit. All these expenses add up to almost $60,000 annually. Most Economic development groups don’t have that kind of budget. Do You?

NCS International will handle all the above for about 25% of these costs annually. This saves your group thousands of dollars.

NCS International will represent and promote your community, on an individual, regional, national, or international basis, to market your area or country as a Teleservices and Call Center location. NCS International will market your area by initiating contacts through trade shows, executive briefings, direct marketing and public relations with companies that are seeking to relocate or expand.

NCS International can establish a US office presence for you as well.

NCS International will coordinate all prospect recruitment activities including arranging site visits and follow-up meetings.

NCS International has successfully attracted over 20,000 jobs in this effort.

NCS International has represented communities and economic development organizations as diverse as Minot, North Dakota, The Province of Nova Scotia and the Country of Jamaica.

NCS International can represent yours as well.

NCS International will aggressively represent your economic development efforts for your community, state or country for less than $15,000 per year.

Click here to sign up for a consultation

NCS Business Attraction Seminar

Schedule this dynamic one day session for your community!
Learn about the following:

• How to Establish Attainable Goals for Business Attraction
• How can my community effectively compete
• Define the role of the Economic Development Corporation
• How to secure financial partners for Business Attraction
• How to get started
• How to effectively market your community
• NCS Case Studies
• Review Proven and Effective Marketing Methods

NCS will conduct this 1 day seminar for your economic development organization for $5000. This includes a special dinner/meeting before the seminar with your key leadership Click here to sign up